Patient Focus Group with Symbi Medical
On November 7th, 2019 we had Cameron Sehl of Symbi Medical at the office for a patient focus group following our flu shot clinic.
We’ve been working with Symbi on product design for the past few months and are happy to present our findings.
After interviewing 10 patients about their previous experiences undergoing procedures, demoing the Symbi mobile app, and collecting anonymous feedback, we found the following:
How would you rate your memory of your doctor’s instructions? (1 is low, 5 is high)
3.75 / 5
Do you find the papers your doctor gives you easy to understand? (1 is low, 5 is high)
3.66 / 5
Could Symbi have helped you in a previous procedure? (yes or no)
10 yes, 0 no
It is very clear that patient navigation platforms like Symbi can improve the patient experience and help patients stay on track between clinical visits.